Shipping Info

SHIPPING INFO (Estimated delivery times below)

 

Coronavirus Update: Due to the awful circumstances going on across the world, please do allow a little extra time for your postage courier to work their way to you. If you know of any limitations/ restrictions on postage in your area, then please do email us ASAP howljewellers@gmail.com and we can attempt to resolve any delivery anxiety. Thank you for supporting a teeny tiny business at this difficult time. All of our love, Howl

Signed 1st Class UK 1-2 working days 

Signed 2nd Class UK: 2- 3 working days

International Standard: (Royal Mail have increased prices, these are represented in our shipping prices. Remember FREE SHIPPING OVER £50)

Europe 3-5 working days

Rest of World 6-7 working days

 

IMPORTANT

  • IN THE EVENT THAT YOUR ORDER EXCEEDS £20, PLEASE BE AWARE THAT IF ITEMS ARE LOST DURING TRANSIT, YOU CAN ONLY BE COMPENSATED UP TO £20 BY OUR COURIER IF YOU HAVE NOT CHOSEN A CORRESPONDING SHIPPING OPTION. PLEASE ENSURE THAT YOU PURCHASE TRACKED/ SIGNED POSTAGE TO ALLOW FULL COMPENSATION IN THE UNFORTUNATE EVENT THAT YOUR PACKAGE IS LOST. IT IS OUT OF OUR CONTROL AT THIS POINT.
  • PLEASE ENSURE ALL DELIVERY DETAILS ARE ENTERED CORRECTLY. HOWL JEWELLERY CANNOT BE RESPONSIBLE FOR ANY DELIVERY ENTRY ERRORS.

  • TYPICALLY CUSTOMS CHARGES WON’T OCCUR UNLESS YOU PLACE A VERY LARGE ORDER, BUT IN THE UNLIKELY EVENT THAT CUSTOMS CHARGES/ VAT ARE PLACED ON YOUR PARCEL UPON ENTRY INTO YOUR COUNTRY, WE CANNOT BE HELD RESPONSIBLE FOR THE CHARGES. THE AMOUNT PAID GOES TO YOUR COUNTRY, NOT TO US. 
  • HOWL JEWELLERY CANNOT BE HELD RESPONSIBLE FOR ANY PARCELS LOST IN TRANSIT. THIS IS A FAULT WITH THE COURIER, SO PLEASE DISPUTE IT WITH THEM. WHERE POSSIBLE, ORDER TRACKED AND/ OR SIGNED DELIVERY FOR PEACE OF MIND.

  • PLEASE NOTE THAT IF YOU GIVE AN INCORRECT ADDRESS AT CHECKOUT HOWL JEWELLERY ARE NOT LIABLE IF THE PACKAGE THEN GOES MISSING. IF THE ITEM IS RETURNED TO US, YOU WILL BE RESPONSIBLE FOR ANY REDELIVERY COSTS. WE ALSO CANNOT OFFER REFUNDS UNDER THESE CIRCUMSTANCES.

  • IF AN ORDER IS CANCELLED BY YOU BEFORE IT IS POSTED, WE WILL CHARGE AN ADMIN FEE OF £1

  • IF YOU LIVE IN A PUBLIC AREA SUCH AS UNIVERSITY HALLS OR IF USING A BUSINESS DELIVERY ADDRESS, HOWL JEWELLERY CANNOT BE HELD RESPONSIBLE FOR ANY LOST, STOLEN, OR UNFOUND PACKAGES SENT TO PUBLIC MAILBOXES.

  • PLEASE FULLY READ OUR RETURNS POLICY BEFORE MAKING A PURCHASE.